Welcome to ITICnxt^©

This is a demonstration site. No tickets can be submitted.

One Call Concepts^® proudly announces its most powerful digital ticketing solution yet: ITICnxt. Our user-centered software development method produced a digital ticketing experience tailored just for you. From the intuitive interface to the enhanced-intelligence locating tools, ITICnxt sets the standard for precision, quality and ease of use.

What’s New

Precision

Map excavation areas more accurately.

Efficiency

Process multiple projects in a single session.

Versatility

Get marking instructions, driving directions and more.

Resources

Videos

MT ITICnxt Drawing Tools

Explains the available drawing tools and how to choose the right one for the job.

MT ITICnxt The Basics

Explains the process of filing a locate request from beginning to end.

MT ITICnxt Radius Tool

Explains how and when to use the Radius or “Circle” tool to cover circular excavation areas.

MT ITICnxt Route Tool

Explains how and when to use the Route tool to cover long & narrow excavation areas.

MT ITICnxt Street Tool

Explains how and when to use the Street tool to cover excavation areas that occur in roads.

MT ITICnxt Property Tool

Explains how and when to use the Property tool to cover excavation areas that occur on a property.

MT ITICnxt Other Tool

Explains how and when to use the Other tool to cover excavation areas that are too complex for any other drawing tool.

MT ITICnxt Advanced Search

Explains how to access and use the Advanced Search location tool.

MT ITICnxt Map Tool

Explains how to use several tools in the map interface, including the Information tool, the Measure tool, and Google Street View.

MT ITICnxt Job Profiles

Explains how to create and use Job Profiles to auto-fill information on multiple locate requests.

MT ITICnxt Splitting Jobs

Provides an explanation on how to group and organize locate requests with the Jobs feature.

MT ITICnxt Filtering Ticket List

Shows you how to organize and filter your ticket list.

PDFs

ITICnxt Manual

FAQ

Does this mean I can’t use ITIC anymore?

We want to give everyone time to get comfortable with ITICnxt, so ITIC will be available via the “Legacy Application” link. ITIC will be retired at some point in the future, so we encourage you to familiarize yourself with the new system.

Why is the Google Satellite map engaged before I create an excavation entity?

We believe that creating excavation entities on the Google Satellite map will improve the accuracy of depicting the dig site. Therefore, we default to this map when creating an entity. If you prefer to use the Call Center map or the normal Google map, select it AFTER you choose an Excavation Creation option.

Why is the Call Center map engaged when verifying tickets?

Members have determined their coverage areas based on the Call Center map. Therefore, the excavation entities must be confirmed when viewing the same map. Also, in some cases, the Google maps and Call Center maps do not agree and so information must be confirmed on the Call Center map.

How is the number of tickets that need to be generated determined?

The Call Center’s board of directors has rules and policies that govern whether tickets need to be split at county and municipal borders. They also have rules for how many excavation entities are allowed on one ticket and how large these entities can be before splitting them into multiple tickets. Rather than have the ITICnxt user memorize these rules and procedures, the ITICnxt software calculates the number of tickets needed for the entities created during a session.

What should I do if the excavation entity has been created in the wrong place?

Return to the mapping screen and either edit the entity, or delete and recreate the entity.

Contact Us

If you have any questions or need any help navigating the sandbox, we can help you on Live Chat
You can also email us at nwitic@occinc.com or call us at (877) 668-4001.

Welcome to ITICnxt©

Explore the new interface, tools and features in the ITICnxt Demo.